On-site team replied finally before my vacation

Therefore, to reiterate about my past days, I have been working on the service request for a long time and there have been no updates from the on-site team about the deck shared. As each day passed by, I was getting anxious about my upcoming vacation plan and with no updates from the on-site team, I have no other option but to pass on the ownership to delivery lead, as I had communicated about these changes to both my manager and the delivery lead. Since they do not have control over the updates from the on-site team, they had no other left other than to manage service requests without my presence. Finally, after multiple emails to the onsite team, they have responded to my previous mail stating that the document had all relevant information that the client was looking forward to. In addition, the on-site team was also looking to get some other slides to fine-tune further and in the end, the on-site team stated that they will be taking over from now and the offshore team need not bother about the outcomes. I was so much irritated about their response because I have been following up with them for the past one week and they gave no response. Now the on-site team comes up and requests additional documents as if they are reaching out to me for the first time. However, I have been sending multiple reminder emails requesting updates on the service request and they did not even acknowledge or bother to respond for any of my mails. To know more, please check out “G R Team Sites”

Multiple iterative changes and stupid conversations

I have already worked with the same delivery person on many service requests earlier and not even one was so complicated and irritating than this one. At one point, I had to extend my working hours to get documents completed on time and the manager who was supposed to be helping me was irritating me and was suggesting some unnecessary changes and iterations. One thing which was going in my way was the client deadline and with each passing day, their review comments started to slow down and even then, they were requesting me to completely change the approach. I started to be quiet and was just listening to their stupid conversations and I knew whatever suggestions or discussions in the call would be rejected later and we must roll back to starting point. As predicted, before the deadline the leadership was requesting to make changes that were made earlier and revert back to the old structure. I was laughing by myself, as I was fighting about these points earlier and no one had enough time to listen to it. To know more, please check out “G R Team Sites”

Convincing my manager about the work

After getting message from my manager, that all my work on weekend is irrelevant to the client requirements and all the slides have to be reworked again. I was furious at him and was asking him questions about exact client requirements. Now he took a step back and was consoling me that these on-site guys always have the habit of sharing the irrelevant information to us. My manager himself understood that whatever information that I have shared was relevant and I didn’t want him to embarrass further and told him that let’s take the version whatever I have shared to the on-site and get their inputs before even making iterations on the deck. He acknowledged the fact and this time he conveyed to the delivery people that we will take this version to on-site and after getting their inputs we will work on the client requirements. I felt relieved and was hoping to get some relevant information from the on-site team and they acknowledge my work. However exact opposite things happened and to know more, please feel free to check out the blog posts in “G R Team sites”.

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Escape from work on vacation from irritating opportunity

After learning from the morning call on my vacation, that the online delivery had requested finalisation of deck on same day and wanted complete revamp on the deck. I was waiting to get call from manager and requesting me to work on the deck, even though I was on vacation and completely unexpected thing happened. I didn’t get call from my manager for more than 30 to 45 minutes and out of curiosity, I called up my manager and conveyed to him that this online delivery lead wanted finalised deck out of nowhere and I didn’t get any information from the offshore delivery partner. Finally, my manager told, he was also furious about the expectations from the online site delivery lead and will connect with offshore delivery lead for further information. In meantime, he conveyed that he would take care of this opportunity and get back on this opportunity, once I am back from vacation. Continue reading at “G R Team Sites”